How To Fix The Blue Screen Problem During Internet Connection
If you see a blue screen on your system while connecting to the internet, there could be many reasons. The software driver associated with the network adapter can be the cause of the problem. The damaged or incompatibility of the driver presents the problem of a blue screen.
Before you seek professional help, try following steps to fix the problem on your own.
- Change the adapter settings
Changing the adapter settings is the first step to resolving the problem. To do so:
- Click on the Start menu.
- Go to the Control Panel.
- Reach the “View Network Status and Tasks”.
- From here, you can change the adapter settings.
- Connect with a wired network
If you are getting the blue screen while connecting to a wireless network, try connecting to the wired one. To do so, you can right click the “Local Area Connection”.
Now, you need to select the “Properties” option available in the context menu.
There, you can select the “Configure” option and then, click on the Driver tab.
- Uninstall the network adapter
Now, you need to click on the “Uninstall” to remove the network adapter from the computer. Click OK to complete the task.
Finally, you can restart your system. The original adapter will be re-installed on your PC with Windows.
Now, you can try connecting to the network again. Hopefully, this will resolve the problem.
If you are still unable to connect to the internet, call us on our toll-free number for immediate remote support.